{"id":194,"date":"2016-12-14T22:15:36","date_gmt":"2016-12-15T00:15:36","guid":{"rendered":"http:\/\/blog.panrotas.com.br\/gestordeviagens\/?p=194"},"modified":"2016-12-14T22:15:36","modified_gmt":"2016-12-15T00:15:36","slug":"ultimo-post-de-2016-tem-assunto-pra-caramba","status":"publish","type":"post","link":"https:\/\/blog.panrotas.com.br\/gestordeviagens\/2016\/12\/14\/ultimo-post-de-2016-tem-assunto-pra-caramba\/","title":{"rendered":"\u00daltimo post 2016 &#8211; Tem assunto pra caramba (also in English)! Case Astrazeneca, TV Panrotas, Comakership"},"content":{"rendered":"<p><strong>Minha Entrevista para a TV Panrotas, no \u00faltimo dia 22\/11\/2016, e logo abaixo o Post (video not available in English)<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"jetpack-video-wrapper\"><iframe loading=\"lazy\" width=\"740\" height=\"416\" src=\"https:\/\/www.youtube.com\/embed\/D0xl1ofMNLg?feature=oembed\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<p>Amigos Leitores,<\/p>\n<p>Que ano! 2016 foi um furac\u00e3o na vida da maioria de n\u00f3s&#8230;. emocional, politica, profissional e olimpicamente \ud83d\ude42 &#8230;. demos um show perante o mundo, comprovando uma frase que muito gosto &#8211; &#8220;a expectativa \u00e9 m\u00e3e da frustra\u00e7\u00e3o&#8221;. Ou seja, como pouco esper\u00e1vamos da Olimp\u00edada, muito ela nos surpreendeu positivamente.<\/p>\n<p>O Brasil demitiu a Presidente da Rep\u00fablica, o da C\u00e2mara, e o do Senado deu uma banana para todos n\u00f3s antes de passar no RH&#8230; o Rio\u00a0prendeu 2 ex-Governadores, o Garotinho deu um show na maca digno de Oscar e conhecemos uma lista engra\u00e7ad\u00edssima de apelidos da Odebrecht para nossos pol\u00edticos (Boca-Mole, Santo, Feio, Feia, \u00cdndio, etc).<\/p>\n<p>Em Viagens e Eventos Corporativos, uma evolu\u00e7\u00e3o enorme no n\u00edvel dos eventos &#8211; pouco\u00a0repetitivos, mais interessantes qualitativamente e com menos politicagem, camaradagem e oba-oba. Tecnologias pipocando por todos os lados, Gestores enlouquecendo com a absor\u00e7\u00e3o de novas tarefas, press\u00e3o pela otimiza\u00e7\u00e3o de custos e mudan\u00e7as no tabuleiro de fornecedores. AirBnB, Uber, Omnibees, HRS, New Distribution Capability (NDC), Localiza comprando Hertz, Marriot comprando Starwood, Accor comprando OneFineStay, Azul com TAP e United, Governos e empresas implantando sistemas de Compra Direta e substituindo a TMC, a marca TAM sumindo de vez&#8230;. UFA&#8230;. e todos os nossos sistemas, TMCs e canais tendo que se adaptar a estas mudan\u00e7as (sob a nossa batuta).<\/p>\n<p>H\u00e1 exato 1 ano atr\u00e1s, postava sobre a <a href=\"http:\/\/blog.panrotas.com.br\/gestordeviagens\/index.php\/2015\/12\/23\/os-consultores-de-viagens-e-eventos-das-tmcs\/\">Import\u00e2ncia dos Consultores de Viagens e Eventos das TMCs<\/a>&#8230;. pouca coisa mudou, mas percebo uma maior movimenta\u00e7\u00e3o para qualificar, reciclar e preparar estes profissionais para o futuro. Estas coisas demandam tempo, mas o importante \u00e9 n\u00e3o deixar de falar do assunto.<\/p>\n<p>2017 promete ser t\u00e3o ou mais agitado que este ano&#8230;. em 01\/02 entra em vigor a nova estrat\u00e9gia comercial da LATAM Brasil, cobran\u00e7a de bagagens \u00e0 partir de Mar\u00e7o, quando tamb\u00e9m teremos o F\u00f3rum Panrotas e o LACTE 12, cursos da GBTA em Goi\u00e2nia e Fortaleza, Confer\u00eancias da GBTA em S\u00e3o Paulo, Rio e Curitiba, II F\u00f3rum HRS em Setembro e II Connect Meeting da GOL\/AF\/KL\/DL em Novembro. J\u00e1 bloqueiem as agendas!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>O CASE DA ASTRAZENECA \/ ORGANIZE UM SUPPLIER DAY VOC\u00ca TAMB\u00c9M<\/strong><\/p>\n<p>A AstraZeneca desenvolveu uma a\u00e7\u00e3o bastante interessante recentemente que gostaria de dividir com voc\u00eas, obviamente com a pr\u00e9via autoriza\u00e7\u00e3o da Gestora (Roberta Nonis).<\/p>\n<p>Em um evento chamado &#8220;<strong><em>Boas pr\u00e1ticas em Procurement &#8211; Eventos &amp; Viagens&#8221;<\/em><\/strong>, Roberta e a equipe de Procurement reuniram em sua empresa todos os fornecedores &#8211; Cias. A\u00e9reas, Redes Hoteleiras, Locadoras de Ve\u00edculos, MMC (Meeting Management Companies) e TMCs &#8211; onde esclareceu na presen\u00e7a de todos a pol\u00edtica de viagens e condi\u00e7\u00f5es comerciais b\u00e1sicas de seus contratos \u2013 tarifas NET e Fee \u201cOn Demand\u201d para Eventos.<\/p>\n<p>A iniciativa\u00a0foi muito bem-recebida e reconhecida pelos presentes, especialmente por conta da transpar\u00eancia que imprimiu \u00e0s negocia\u00e7\u00f5es da Astrazeneca (especialmente em Eventos), no relacionamento entre intermedi\u00e1rio e fornecedores finais. Vale a pena copiar!<\/p>\n<p>Aproveitando o ensejo, aqui em S\u00e3o Paulo \u00e9 muito comum que n\u00f3s Travel Managers organizemos eventos em nossas empresas com os principais fornecedores de viagens, oferecendo um espa\u00e7o para que montem stands e recebam nossos viajantes e secret\u00e1rias para esclarecer d\u00favidas e aproxim\u00e1-los&#8230; \u00e9 uma excelente maneira de engaj\u00e1-los em nossa estrat\u00e9gia e programas de viagens e prestigiar nossos parceiros preferenciais. Sempre recebi relatos positivos tanto nas empresas onde os organizei, quanto dos colegas que tamb\u00e9m adotaram\u00a0esta pr\u00e1tica. Tamb\u00e9m vale a pena copiar!<\/p>\n<p>P.S: Parab\u00e9ns Roberta pelo Pr\u00eamio Caio 2016 &#8211; Categoria Cliente do Ano em Eventos!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>VOC\u00ca SABIA QUE SUAS TARIFAS EXPEDIA\/DECOLAR\/BOOKING\/TREND CHEGAM SEM IDENTIFICA\u00c7\u00c3O PARA OS HOT\u00c9IS?<\/strong><\/p>\n<p>Pois \u00e9, meus caros&#8230;. as tarifas que selecionamos em nossos OBTs ou via nossas TMCs, cujo provedor (dono da tarifa) seja uma OTA, consolidadora, metabuscadora, etc chegam aos Hot\u00e9is sem a identifica\u00e7\u00e3o de que s\u00e3o nossas, ainda que efetivadas atrav\u00e9s de nosso PCC. Pelo menos foi isso que ouvi na Conven\u00e7\u00e3o Nacional de Vendas da Rede Atl\u00e2ntica, onde fiz um workshop para\u00a0mais de 60 pessoas. As tarifas da HRS pelo que sei aparecem com identifica\u00e7\u00e3o de nossas empresas, mas n\u00e3o a destes outros canais.<\/p>\n<p>Embora continuemos tendo visibilidade da produ\u00e7\u00e3o atrav\u00e9s dos relat\u00f3rios da TMC, dos cart\u00f5es de cr\u00e9dito (para quem os tem) ou do pr\u00f3prio OBT, a presta\u00e7\u00e3o de servi\u00e7o pode ficar comprometida (embora sejam realmente tarifas competitivas). Por qu\u00ea? Porque o Hotel poderia resolver mais rapidamente o problema de um h\u00f3spede sabendo que ele \u00e9 corporativo (devido relacionamento com sua empresa, ou at\u00e9 mesmo devido ao poder da marca de sua empresa caso n\u00e3o haja relacionamento comercial)&#8230; Poderia, por exemplo, coloc\u00e1-lo em um andar mais &#8220;corporativo&#8221; (longe de fam\u00edlias e crian\u00e7as em f\u00e9rias correndo pelo corredor).<\/p>\n<p>Aproveitando, voc\u00eas sabiam que a IHG (Intercontinental Hotel Group) adotou a resolu\u00e7\u00e3o de n\u00e3o conceder\u00a0mais pontua\u00e7\u00e3o em seu programa de fidelidade para tarifas de OTAs, metabuscadores, consolidadoras, etc? Particularmente, achei a decis\u00e3o justa e inteligente &#8211; como se fosse uma tarifa promocional de Cia. A\u00e9rea, que tamb\u00e9m n\u00e3o pontua. Provavelmente uma tend\u00eancia que as outras redes seguir\u00e3o &#8211; <strong>ent\u00e3o, fiquem atentos!<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>COMAKERSHIP &#8211; O QUE FALEI NO EVENTO DA GOL\/AIR FRANCE\/ KLM (CONNECT MEETING)<\/strong><\/p>\n<p>Pessoalmente, foi um marco de carreira fazer o Painel de abertura deste belo evento e receber o desafio de falar deste tema, o COMAKERSHIP. Abaixo compartilho alguns slides que apresentei no dia:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-196\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1-1024x563.jpg\" alt=\"slide-1\" width=\"640\" height=\"352\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1-1024x563.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1-300x165.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1-768x423.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-1.jpg 1094w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-197\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2-1024x580.jpg\" alt=\"slide-2\" width=\"640\" height=\"363\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2-1024x580.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2-300x170.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2-768x435.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-2.jpg 1088w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-198\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3-1024x565.jpg\" alt=\"slide-3\" width=\"640\" height=\"353\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3-1024x565.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3-300x165.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3-768x424.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-3.jpg 1086w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-199\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4-1024x543.jpg\" alt=\"slide-4\" width=\"640\" height=\"339\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4-1024x543.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4-300x159.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4-768x407.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-4.jpg 1099w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-200\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5-1024x571.jpg\" alt=\"slide-5\" width=\"640\" height=\"357\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5-1024x571.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5-300x167.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5-768x428.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-5.jpg 1090w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-201\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6-1024x577.jpg\" alt=\"slide-6\" width=\"640\" height=\"361\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6-1024x577.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6-300x169.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6-768x432.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-6.jpg 1101w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-202\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7-1024x564.jpg\" alt=\"slide-7\" width=\"640\" height=\"353\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7-1024x564.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7-300x165.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7-768x423.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-7.jpg 1086w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-203\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8-1024x560.jpg\" alt=\"slide-8\" width=\"640\" height=\"350\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8-1024x560.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8-300x164.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8-768x420.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-8.jpg 1093w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9.jpg\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-204\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9-1024x572.jpg\" alt=\"slide-9\" width=\"640\" height=\"358\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9-1024x572.jpg 1024w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9-300x168.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9-768x429.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-9.jpg 1093w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a> <a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10.jpg\"><img loading=\"lazy\" class=\"aligncenter wp-image-205\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10.jpg\" alt=\"slide-10\" width=\"794\" height=\"450\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10.jpg 1087w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10-300x170.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10-768x435.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-10-1024x580.jpg 1024w\" sizes=\"(max-width: 794px) 100vw, 794px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11.jpg\"><img loading=\"lazy\" class=\"aligncenter wp-image-206\" src=\"http:\/\/panrotas.blog.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11.jpg\" alt=\"slide-11\" width=\"835\" height=\"473\" srcset=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11.jpg 1078w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11-300x170.jpg 300w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11-768x435.jpg 768w, https:\/\/blog.panrotas.com.br\/gestordeviagens\/wp-content\/uploads\/sites\/19\/2016\/12\/Slide-11-1024x579.jpg 1024w\" sizes=\"(max-width: 835px) 100vw, 835px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ENGLISH VERSION<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Dear Readers,<\/p>\n<p>What a year! 2016 was a hurricane in the life of most of us &#8230;. Emotional, political, professional and Olympically speaking J &#8230;. We gave a show to the world, proving a phrase that I like &#8211; &#8220;expectation is the mother of frustration&#8221;. That is, as we had little expectations about the Olympics, it surprised us very positively.<\/p>\n<p>Brazil fired the President of the Republic, the Popular\u2019s House President, and the Senate\u2019s President gave \u201ca banana\u201d for all of us before passing in HR&#8230; Rio arrested 2 ex-Governors, Garotinho gave a show worthy of Oscar and we now know a funny list with nicknames of our politicians, prepared by Odebrecht (Boca-Mole, Santo, Feio, Feia, \u00cdndio, etc.).<\/p>\n<p>In Corporate Travel &amp; Events, a huge evolution in the level of events -less repetitive, more qualitatively interesting and with less politicking, camaraderie and party atmosphere. Technologies popping up on all sides, Travel Managers going crazy with the absorption of new tasks, pressure for cost optimization and changes in the supply chain. AirBnB, Uber, Omnibees, HRS, New Distribution Capability (NDC), Localiza buying Hertz, Marriot buying Starwood, Accor buying OneFineStay, Azul with TAP and United, Governments and companies deploying Direct Purchase systems and replacing TMCs, &#8230; WOW\u2026. And all our systems, TMCs and channels having to adapt themselves to these changes (under our baton).<\/p>\n<p>Exactly 1 year ago, I was posting on the <a href=\"http:\/\/blog.panrotas.com.br\/gestordeviagens\/index.php\/2015\/12\/23\/os-consultores-de-viagens-e-eventos-das-tmcs\/\">Importance of the TMCs&#8217; Travel and Events Consultants <\/a>&#8230;. Little has changed, but I realize a greater movement to qualify, recycle and prepare these professionals for the future. These things take time, but the important is not to stop talking about it.<\/p>\n<p>2017 promises to be as busy or busier than this year &#8230;. On February 1, LATAM Brasil&#8217;s new commercial strategy comes into force, baggage collection will begin in March, when we will also have the Panrotas Forum and LACTE 12. GBTA courses in Goi\u00e2nia and Fortaleza, GBTA Conferences in S\u00e3o Paulo, Rio de Janeiro and Curitiba, II HRS Forum in September and II GOL \/ AF \/ KL \/ DL Connect Meeting in November. Already block your agendas!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>THE ASTRAZENECA&#8217;s CASE \/ ORGANIZE A SUPPLIER DAY YOU ALSO<\/strong><\/p>\n<p>AstraZeneca has developed a very interesting action recently that I would like to share with you, obviously with the prior authorization of the Events &amp; Travel Manager (Roberta Nonis).<\/p>\n<p>In an event called &#8220;Good Practices in Procurement &#8211; Events &amp; Travel&#8221;, Roberta and the Procurement team gathered in their company all suppliers &#8211; Airlines, Hotels, Car Rental Companies, MMC (Meeting Management Companies) and TMCs &#8211; where was clarified in the presence of all the travel policy and basic commercial terms of their contracts &#8211; NET rates and fares and Fee &#8220;On Demand&#8221; for Events.<\/p>\n<p>The initiative was very well received and acknowledged by those present, especially because of the transparency it gave to the Astrazeneca negotiations (especially in Events) and the relationship between its intermediary and final suppliers. Worth to copy!<\/p>\n<p>Taking advantage of the subject, here in S\u00e3o Paulo is very common for us Travel Managers to organize events in our companies with the main travel suppliers, offering a space for them to set up stands and receive our travelers and secretaries to clarify doubts and make them closer &#8230; it is an excellent way to engage them in our strategy and travel programs and to honor our preferred partners. I have always received positive reports both in the companies where I organized them and from the colleagues who also adopted this practice. Also worth copying!<\/p>\n<p>P.S: Congratulations to Roberta for the Caio 2016 Award &#8211; Customer Events Category!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>DID YOU KNOW THAT YOUR EXPEDIA \/ DECOLAR \/ BOOKING \/ TREND RATES ARRIVE WITHOUT IDENTIFICATION FOR HOTELS?<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Yes, my friends &#8230;. The rates that we select in our OBTs or via our TMCs, whose provider (owner of the rate) is an OTA, consolidator, aggregator, etc. arrive at the Hotels without the identification of which company that traveler is from, even if booked through our PCC. At least that&#8217;s what I heard at the Atlantica Chain&#8217;s National Sales Convention, where I held a workshop for more than 60 people. HRS&#8217;s rates, as far as I know, appear with an identification of our companies, but not those of these other channels.<\/p>\n<p>Although we continue to have production visibility through TMC, credit cards (for those who have them) or the OBT reports, service delivery can be compromised (although they are actually competitive rates). Why? Because the Hotel could more quickly solve the problem of a guest knowing that he is corporate (due to his relationship with his company, or even due to the power of the brand of his company if there is no business relationship) &#8230; Could, for example, allocate the traveler on a more &#8220;corporate&#8221; floor (away from families and kids on vacation running down the aisle).<\/p>\n<p>Taking the chance, did you know that IHG (Intercontinental Hotel Group) has adopted the resolution not to award more punctuation in its loyalty program for OTAs, meta-searchers and consolidators rates, etc? In particular, I found the decision fair and intelligent &#8211; as if it was a promotional rate of an Airline, which also does not score. Probably a trend that other chains will follow &#8211; so stay tuned!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>COMAKERSHIP &#8211; WHAT HAVE I PRESENTED ON THIS GOL\/DELTA\/AIR FRANCE-KLM EVENT<\/strong><\/p>\n<p>Unfortunately I haven&#8217;t been able to translate the slides on time, but please let me know if you would like to discuss it via Skype.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Minha Entrevista para a TV Panrotas, no \u00faltimo dia 22\/11\/2016, e logo abaixo o Post (video not available in English) &nbsp; &nbsp; Amigos Leitores, Que ano! 2016 foi um furac\u00e3o na vida da maioria de n\u00f3s&#8230;. emocional, politica, profissional e olimpicamente \ud83d\ude42 &#8230;. demos um show perante o mundo, comprovando uma frase que muito gosto&hellip; <a class=\"more-link\" href=\"https:\/\/blog.panrotas.com.br\/gestordeviagens\/2016\/12\/14\/ultimo-post-de-2016-tem-assunto-pra-caramba\/\">Continue reading &rarr;<\/a><\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":""},"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00daltimo post 2016 - Tem assunto pra caramba (also in English)! 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